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The Difficult Conversation Template gives you step-by-step on how to plan, lead, and succeed in Difficult Conversations and how to navigate when crying, blaming, victimhood, and deflection start.
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A Ready to Use Slidedeck Presentation prepped for Staff Training on How to Apologize and Take Personal Responsibility in the Culture of Accountability. Chanie Wilschanski teaches what a heartfelt apology really is in a School of Excellence.